What makes PurePerfection different?

PurePerfection is not just about cleaning — it’s about creating a home that feels cared for.
Our clients value:
- Consistency and reliability
- Attention to detail beyond the obvious
- A personalised approach tailored to their lifestyle
- A service they can fully trust
Because in the end, it’s not just about a clean home —
it’s about peace of mind.
How does your service work?

Every service begins with a personal consultation in your home.
This allows us to understand your needs, define your priorities, and create a tailored cleaning plan.
From there, your home is cared for on a regular basis with consistency and attention to detail.
Do you offer one-time cleanings?

Our focus is on ongoing home care (weekly or bi-weekly), where we can ensure the highest level of quality and consistency.
In selected cases, we may offer one-time or specialised services.
Do I need to be at home during the cleaning?

Not necessarily.
Many of our clients choose to give us access to their home so they can focus on their day.
Of course, you are always welcome to be present — whatever feels right for you.
How do you access my home?

You decide what works best.
If you choose to provide a key, we document everything with a secure handover protocol and handle it with the highest level of care and discretion.
Do I need to tidy up before you arrive?

Not at all.
We are here to support you — not to judge.
Whether your home is perfectly in order or part of a busy day, we take care of both tidying and cleaning with care and discretion.
Do you work in homes with pets?

Absolutely.
We adapt to your pet’s routine and your preferences, ensuring a calm and safe environment for everyone in your home.
How do you ensure high hygiene standards?

We follow structured cleaning protocols and use clearly separated materials for different areas of your home.
This ensures a safe, hygienic, and consistent result — every time.
What products do you use?

We work with carefully selected, high-quality products that are effective, gentle, and environmentally conscious.
Your home is treated with the same care we would expect for our own.
How do you work so efficiently?

Our work follows a refined and structured system:
- Preparation and organisation
- Cleaning from top to bottom
- Finishing with floors and final details
This ensures consistent and high-quality results.
Will I always have the same cleaner?

Yes, in most cases.
We believe consistency builds trust — which is why we assign a dedicated professional to your home whenever possible.
What happens if my cleaner is sick or on vacation?

We organise a suitable replacement whenever possible, ensuring continuity of your service.
What happens when I am on vacation?

Many clients use this time for deeper care of their home.
We can focus on areas not included in the regular routine — always based on your preferences.
Can I adjust or pause my service?

Of course.
Your service is flexible and adapts to your lifestyle.
When do you usually schedule cleanings?

We offer flexible scheduling throughout the week, adapted individually to your routine.
Most appointments take place on weekdays, with selected availability on Saturdays.
How much does your service cost?

Our standard rate is CHF 46.50 per hour, with a minimum booking of 2 hours.
Our pricing reflects the quality, reliability, and level of care we provide — always tailored to your home, your needs, and your preferred service frequency.
All details are discussed transparently during your initial consultation.
Is there a minimum booking time?

Yes.
To ensure consistent quality, we work with a minimum booking duration, defined during your consultation.
How does payment work?

You receive a detailed monthly invoice with all service details.
Our process is simple, transparent, and designed to require minimal effort from your side.
Do you offer specialised cleaning services?

Yes.
We offer a range of specialised services such as window cleaning, deep cleaning, or outdoor areas.
These are primarily available to our regular clients and are arranged individually.
What if I’m not satisfied?

Your satisfaction is essential to us.
If anything does not meet your expectations, we take care of it quickly and personally — no complications.
Are your employees insured?

Yes.
All our team members are fully insured and legally employed, giving you complete peace of mind.